Shipping Destinations

Coccinelle provides worldwide shipping to supported destinations. Availability may depend on the shipping address entered at checkout and any delivery restrictions that apply to the destination.

Please make sure your shipping information is complete and accurate before placing your order.

Shipping Rates

Coccinelle offers Free Worldwide Shipping. Customers are not charged a standard shipping fee at checkout for eligible orders.

Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

Order Processing Time

Orders are usually processed within 1–3 days after the order is placed. Processing time includes order review, item preparation, and fulfillment before shipment.

Orders placed during weekends, holidays, peak seasons, or promotional periods may require additional handling time.

Estimated Delivery Time

Estimated delivery time is typically 2–5 days after shipment. Delivery time may vary depending on the destination, local delivery conditions, and factors outside our control.

Estimated delivery time is provided for general guidance and may change during high-volume periods or unexpected delays.

Tracking Information

After your order has shipped, tracking information is usually updated within 1–3 days. Once tracking becomes available, you can use it to follow your package status.

If your tracking information has not updated after this timeframe, please contact us at [email protected] with your order number.

Wrong or Incomplete Address

Customers are responsible for entering the correct shipping address at checkout. Please review your name, street address, apartment or unit number, city, state or region, postal code, and country before submitting your order.

If you notice an address mistake after placing your order, contact us as soon as possible at [email protected]. We will do our best to help, but address changes may not be possible once an order has already been processed or shipped.

Customs, Duties & Taxes

Customs duties, import taxes, brokerage fees, or other government charges are included in Coccinelle Free Worldwide Shipping. If such fees occur, they will be covered by us.

You should not be required to pay additional customs or import charges for your order. If you receive a customs-related payment request, please contact us at [email protected] before making any payment.

Lost, Delayed, or Damaged Packages

If your package appears lost, delayed, damaged in transit, or marked as delivered but not received, please contact Coccinelle customer support so we can review the issue and provide the next steps.

For faster assistance, please include:

• Your order number
• The email address used at checkout
• Your tracking number, if available
• A short description of the shipping issue
• Photos of the package or item if it arrived damaged